Terms of Use

Last updated: August 17, 2026
Please read these Terms of Use carefully before using heatpumpcostcalc.co.uk operated by Heat Pump Cost Calculator.

1. Agreement to terms

By accessing or using heatpumpcostcalc.co.uk, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the website.

2. About our service

Heat Pump Cost Calculator provides a free educational calculator to estimate indicative UK air source heat pump installation costs and Boiler Upgrade Scheme grant deductions. We may also facilitate introductions to third-party MCS-certified installers when you choose to request quotes.

3. Not professional advice

Calculator outputs are estimates based on UK benchmarks and assumptions — not a formal quotation, home survey, or financial advice. Actual costs depend on property size, insulation, radiator upgrades, hot water cylinder requirements, electrical work, labour rates, and equipment brands. Always obtain an on-site survey from a qualified MCS-certified installer before purchasing.

4. Acceptable use

You agree not to:

  • Use the site unlawfully or in a way that could harm, disable, or overload our infrastructure.
  • Attempt unauthorised access to systems, scrape data aggressively, or reverse engineer proprietary logic.
  • Submit false, misleading, or fraudulent information.
  • Use automated bots to manipulate quote systems or lead routing.
  • Reproduce substantial portions of the site or calculators for commercial redistribution without permission.

5. Grants and VAT

Calculator results reference the UK Boiler Upgrade Scheme and may reference 0% VAT on qualifying residential heat pump installations. Grant levels, eligibility, and tax rules change; you are responsible for confirming current availability with your installer and adviser.

6. Third-party installer quotes

If you submit a quote request via an embedded partner form, your contract is with the installer or lead platform — not with us. We do not guarantee quote accuracy, availability, workmanship, MCS certification, or timelines. We are not responsible for third-party websites or communications. See our Contractor Disclaimer for full details.

7. Intellectual property

All content, branding, calculator logic, text, and design on heatpumpcostcalc.co.uk are owned by or licensed to us unless stated otherwise. You may print or download estimates for personal, non-commercial use. Any other reproduction requires written permission.

8. Disclaimer of warranties

The website and calculators are provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or uninterrupted availability.

9. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business arising from your use of the site or reliance on estimates. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. Indemnity

You agree to indemnify us against claims arising from your misuse of the website or breach of these terms.

11. Links

External links are provided for convenience. We do not endorse third-party content and are not responsible for their policies or practices.

12. Governing law

These Terms are governed by the laws of England and Wales. Courts in England and Wales shall have exclusive jurisdiction, without prejudice to mandatory consumer protections in Scotland or Northern Ireland where applicable.

13. Changes

We may revise these Terms at any time. Material changes will be reflected by updating the date above. Your continued use constitutes acceptance.

14. Contact

Questions about these Terms: Email usContact us or visit our Contact page.

Related pages: Privacy Policy, Terms of Use, Cookie Policy, and Contractor Disclaimer.